Ask what is included
Removal, disposal, prep, treads, risers, nosing, trim, cleanup, and warranty should be clear before work begins.
Ask about proof
A strong installer should be able to show real projects, locations, materials, and before-and-after photos.
Ask about complexity
Open sides, returns, balusters, damaged substeps, landings, and transitions should be discussed before installation day.
Next step
Send FIR a few photos of the rooms or staircase, your city, step count or square footage, and the material direction you like. The estimate can then explain material, labor, prep, stairs, trims, transitions, delivery, and timeline in one clear scope.